MCLEAN, Va. — Trase, an agentic platform that tactically delivers and implements end-to-end AI agent applications and edge-deployed specialized language models, today announced the appointment of former Amazon Web Services executive Srirama Koneru as its new Chief Technology Officer.

“We’re thrilled to welcome Sri to Trase,” said Grant Verstandig, Co-Founder and CEO of Trase. “She brings a wealth of exceptional technical leadership and visionary insight, having driven innovation at some of the world’s largest and most respected technology companies. Her expertise will be instrumental as we accelerate innovation, drive technical excellence, and deliver meaningful value for our customers operating in mission-critical regulated industries.”

Prior to joining Trase, Koneru was General Manager at Amazon Web Services’ Bedrock, where she spearheaded the evolution of multi-modal AI services. Koneru previously held senior engineering leadership roles at Google and Salesforce. Earlier in her career, she worked in a variety of software engineering roles at both Oracle Corporation and Hewlett-Packard Corporation. Koneru holds a Bachelor of Technology degree from the National Institute of Technology Warangal and a master’s degree in computer science from Ball State University.

“I’m very excited to join Trase as CTO. After years of leading large-scale, high-impact initiatives at both Google and Amazon, I’ve seen firsthand how transformative AI can be, especially when the right security and privacy controls are built in from the start,” Koneru said. “Trase is poised to redefine what’s possible by bringing Agentic AI to regulated industries like healthcare and defense to transform some of the most complex and mission-critical environments in the world. I look forward to building the next generation of intelligent systems that raise the bar for compliance, reliability, and decision quality, grounded in strong, responsible AI principles and enabling our customers to rapidly achieve their most critical objectives.”

About Trase

Trase is an agentic platform that delivers and operationalizes end-to-end autonomous agents and agent applications at scale. Trase’s initial focus is on complex, highly regulated industries, enabling enterprises in healthcare, national security, and energy to create and deploy autonomous turn-key agents into existing infrastructure in a compliant, safe, secure and cost-effective manner. Visit us at trase.ai and follow us on LinkedIn.

Introduction

Trase Systems, Inc. ("Trase," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company information, and other contact details you provide when requesting demos, contacting us, or using our services.
• Usage Data: Information about how you access and use our website and services, including your IP address, browser type, operating system, and browsing behavior.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Analyze usage patterns and improve our website and services
• Comply with legal obligations and protect our rights

Data Security & Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform prevents sensitive data from entering AI models across internal and external tools, reducing security risks and minimizing exposure. We comply with industry standards including HIPAA and the SOC 2 Trust Service Criteria for Security and Availability.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and services
• When required by law or to protect our rights and safety
• In connection with a business transaction such as a merger or acquisition

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to opt-out of marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though some features of our website may not function properly if you disable cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

1. Services and Support

1.1 Subject to Customer's compliance with the terms and conditions of this Agreement, Company hereby grants to Customer a limited, non-exclusive, non-transferable right to use the services set forth on the Order Form(s) attached to this Agreement (collectively, the "Services") during the Term for Customer's internal business purposes. With respect to any Software that is distributed or provided to Customer for use on Customer premises or devices, Company hereby grants Customer a non-exclusive, non-transferable, non-sublicensable license to use such Software during the Term only in connection with the Services.

1.2 As part of the registration process, Customer will identify an administrative username and password for Customer's Company account. Company reserves the right to refuse registration of, or cancel passwords it deems inappropriate.

1.3 Subject to the terms hereof, Company will provide Customer with reasonable technical support and out-of-scope services during the Term in accordance with the terms set forth in Exhibit A.

2. Restrictions and Responsibilities

2.1 Customer will not, directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Services or any software, documentation or data related to the Services ("Software"); modify, translate, or create derivative works based on the Services or any Software; use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third party; or remove any proprietary notices or labels.

2.2 Customer may not remove or export from the United States or allow the export or re-export of the Services, Software or anything related thereto in violation of any restrictions, laws or regulations of the United States Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, or any other United States or foreign agency or authority. Customer represents, covenants, and warrants that Customer will use the Services only in compliance with Company's standard published policies and all applicable laws and regulations.

2.3 Customer will not allow any person or entity other than its Authorized Users to use the Services. Customer is responsible for all acts or omissions by its Authorized Users in connection with their use of the Services and their compliance with this Agreement.

2.4 Customer shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services. Customer shall also be responsible for maintaining the security of the Equipment, Customer account, passwords, and files, and for all uses of Customer account or the Equipment with or without Customer's knowledge or consent.

3. Confidentiality; Proprietary Rights

3.1 Each party understands that the other party has disclosed or may disclose business, technical or financial information relating to the Disclosing Party's business ("Proprietary Information"). The Receiving Party agrees to take reasonable precautions to protect such Proprietary Information and not to use or divulge it to any third person.

3.2 Customer shall own and retain all right, title and interest in and to the Customer Data, and Customer shall own the Output. Company shall own and retain all right, title and interest in and to the Services and Software, all improvements, enhancements or modifications thereto, and all intellectual property rights related to any of the foregoing.

3.3 Customer grants Company a non-exclusive, worldwide, royalty free right and license to use the Customer Data solely to operate, monitor, provide, improve and maintain the Services, and to train and improve Company's AI Models; provided that any such use is only in de-identified form.

3.4 Company shall have the right to collect and analyze Usage Data relating to the provision, access, use and performance of the Services, and will be free to use such data to improve and enhance the Services, provided that any Usage Data constituting personal information shall only be in de-identified form.

3.5 If Customer provides Company with Feedback related to the Services, Customer grants Company the right to use and incorporate the Feedback for any purpose without restriction, attribution, payment or obligation to Customer.

4. Fees & Invoicing

4.1 Fees. Customer will pay Company the applicable fees for the Services as set forth in the applicable Order Form(s). Fees do not include applicable taxes, which shall be Customer's responsibility.

4.2 Expenses. Customer will reimburse Company for reasonable costs and expenses incurred in connection with this Agreement, provided that any expenses in excess of $500 are preapproved by the Customer.

4.3 Invoicing; Payments. All invoices shall be payable by Customer within 4 weeks of the invoice date. Unpaid amounts are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower.

5. Term and Termination

5.1 Subject to earlier termination as provided below, this Agreement will begin on the Effective Date and continue until it is terminated or expires.

5.2 Either party may terminate this Agreement at any time immediately upon written notice if all term(s) of all Services have expired.

5.3 Either party may terminate this Agreement upon written notice if the other party materially breaches any provision and, if capable of cure, fails to cure such breach within thirty (30) days of written notice.

5.4 Upon termination, Company will make all Customer Data available to Customer for electronic retrieval for a period of thirty (30) days, after which Company will delete stored Customer Data unless otherwise prohibited by applicable law.

6. Information Security; Privacy

6.1 Each party will comply with its respective obligations under applicable data protection laws and will maintain a reasonable security program designed to protect the security of, and prevent unauthorized access to, Confidential Information and Customer Data.

6.2 If Customer uses the Services to process personal data, Customer will provide legally adequate privacy notices and obtain necessary consents for the processing of personal data by the Services.

6.3 Customer agrees not to use the Services to process Protected Health Information ("PHI") under HIPAA unless Customer and Company have entered into Company's Business Associate Agreement prior to processing any PHI.

7. Warranty and Disclaimer

Company shall use reasonable efforts consistent with prevailing industry standards to maintain the Services in a manner which minimizes errors and interruptions. Services may be temporarily unavailable for scheduled or emergency maintenance. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES ARE PROVIDED "AS IS" AND COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

8. Limitation of Liability

NOTWITHSTANDING ANYTHING TO THE CONTRARY, COMPANY AND ITS SUPPLIERS SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR ANY AMOUNTS THAT EXCEED THE FEES PAID BY CUSTOMER TO COMPANY FOR THE SERVICES IN THE 12 MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY, IN EACH CASE, WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Miscellaneous

This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes all previous written and oral agreements relating to the subject matter of this Agreement. This Agreement shall be governed by the laws of the State of Delaware without regard to its conflict of laws provisions.

Exhibit A — Technical Support & Services Terms

1. Technical Support. Company will provide technical support via electronic mail on weekdays during the hours of 9:00 am through 5:00 pm Eastern time, excluding Federal Holidays. Customer may initiate a helpdesk ticket by emailing support@trase.ai. Company will use commercially reasonable efforts to respond to all tickets within one (1) business day.

2. Out of Scope Services. Company may provide additional services to Customer upon request and by mutual agreement, including configuration of Trase modules, refinement of client workflows, feature enhancements, and additional connections or configurations for existing modules.

3. New Applications. We will create an addendum for development of new products, capabilities, and/or modules.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Our Security Commitment

At Trase, we know that our customers operate in environments where data confidentiality, integrity, and availability are non-negotiables. That's why trust and safety are core to our mission and are embedded in everything we do as we work to empower customers to harness the full power and benefits of AI.

SOC 2 Attested

Our commitment to data security is demonstrated by our SOC 2 Type I (Security) attestation, which independently validates that our platform is effectively designed to protect our customers' data. By adhering to the Security Trust Services Criteria, we provide a secure environment for sensitive information, ensuring that security remains a central aspect of our platform.

Our first SOC 2 Type II (Security) observation period is currently underway and we aim to attain our attestation in the first half of 2026.

HIPAA Compliant

We are fully HIPAA compliant, with all the necessary safeguards to protect your protected health information (PHI). Our platform is built to help healthcare organizations meet their own compliance obligations, handling data securely and confidentially. We understand the critical importance of these regulations and have made it our priority to provide technology that not only works but also strictly follows the law.

Contact Us

For security inquiries or to request our security documentation, please contact us at:

At Trase, we believe when people of different lived experiences come together to solve big problems, magic happens. That is why as a company, we endeavor to build a diverse workforce of talented people willing to work hard with us to do amazing things — regardless of what they look like, which pronouns they use, who they love, or how old they are. Not only is that the right thing to do; we believe it is the smart thing to do for our business.

Our Commitment

Our commitment to DEI is reflected, among other ways, in the following:

• Diverse leadership. Our leadership team, advisors, and directors consist of people of various backgrounds, including different races, genders, and sexual orientations. In addition, we are resolute in our commitment to actively increase diversity at the leadership level.
• Inclusive hiring. We actively seek out diverse candidates for all Trase roles for which we are hiring.
• Zero-tolerance. We have a zero-tolerance policy, applicable to our employees, board members, investors, and other affiliates, for any discrimination based on race, ethnicity, gender, religion, disability, age, sexual identity, or any other form of identity.
• Sustained work. We realize that creating a diverse, equitable, and inclusive company takes consistent and sustained work, and we are committed to doing that work.